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Terms of Service

Last updated: 2026-02-24

Introduction

These Terms of Service ("Terms") govern your use of WP Quick Search on wpquicksearch.com, including our SaaS console, APIs, and related plugin integrations.

By registering an account, starting a paid plan, or using the service, you agree to these Terms.

1. Service Provider

2. Eligibility and Accounts

  • You must have legal capacity to enter into this agreement.
  • You must provide accurate account information and keep it updated.
  • You are responsible for all activity under your account credentials.
  • You must notify us promptly if you suspect unauthorized use.

3. Service Scope

WP Quick Search provides SaaS search infrastructure for WordPress sites, including:

  • Cloud indexing and retrieval for your site content.
  • Region-based tenant/site routing and isolation.
  • Usage analytics and quota controls.
  • Optional AI-related search/chat capabilities when enabled.

4. Subscription Model

Our service is subscription-based.

  • Paid features require an active subscription.
  • Subscriptions may be monthly or annual, depending on the plan offered at checkout.
  • Subscription access is tied to plan quotas (for example: searches, AI requests, sites, indexes, regions).
  • If your subscription expires or payment fails, paid features may be limited, downgraded, or suspended.

5. Billing and Auto-Renewal

  • Billing is processed through configured payment providers (for example, PayPal).
  • By subscribing, you authorize recurring charges according to your selected plan.
  • Subscriptions renew automatically unless canceled before the next billing cycle.
  • You are responsible for taxes or similar charges required by your jurisdiction.

6. Cancellation and Plan Changes

  • You can cancel renewal from your billing/account area before the next cycle.
  • Cancellation stops future renewal but does not retroactively refund completed billing periods, unless required by law.
  • Plan upgrades/downgrades may change quota and billing immediately or from the next cycle, depending on product logic shown at checkout.

7. Refund Policy

Digital Product Refunds (Themes & Plugins)

  • We offer a 7-day refund policy for downloaded themes and plugins.
  • To request a refund, please email [email protected] with your order details and a clear, reasonable explanation.
  • We strongly encourage you to contact our support team for technical assistance before submitting a refund request, as many issues can be resolved promptly.

Service & Subscription Refunds

  • This policy applies to fees for any service plans, managed subscriptions, or ongoing support packages.
  • Fees are generally non-refundable once the service billing period has commenced.

General Terms

  • Legal Compliance: If applicable law requires a refund, we will process it in full compliance with that law.
  • Billing Disputes: For any questions or issues regarding your bill, please contact us at [email protected].

8. Customer Content and Responsibilities

You are responsible for:

  • Having lawful rights to index and process uploaded content.
  • Your website's own legal notices and consent flows.
  • Backup and recovery of your source content.
  • Proper plugin/API credential configuration.

You keep ownership of your original content. You grant us a limited license to process and store it only to provide the service.

9. Acceptable Use

You must not:

  • Use the service for illegal activity.
  • Attempt unauthorized access, abuse, or disruption.
  • Circumvent plan limits, billing controls, or security mechanisms.
  • Reverse engineer or resell the service beyond permitted use.

10. Data and Privacy

Your use of the service is also subject to our Privacy Policy.

11. Third-Party Services

Parts of the service depend on third-party providers (such as payment providers or cloud infrastructure). Their own terms and privacy policies also apply to their services.

12. Availability and Maintenance

  • We aim for high availability but do not guarantee uninterrupted, error-free service.
  • We may perform maintenance, updates, and infrastructure changes.
  • We may modify features or quotas to improve security, stability, and compliance.

13. Suspension and Termination

We may suspend or terminate access if:

  • You violate these Terms.
  • Your activity creates legal, security, or operational risk.
  • Required payments are not completed.

You may stop using the service at any time.

14. Disclaimer

The service is provided on an "as is" and "as available" basis, to the extent allowed by law.

15. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, special, or consequential damages.
  • We are not liable for loss of profit, revenue, or business interruption.
  • Our total liability for claims under these Terms is limited to fees paid by you in the 12 months before the claim event.

16. Governing Law and Disputes

  • These Terms are governed by the laws applicable to the operating entity behind WP Quick Search, unless mandatory local law requires otherwise.
  • Please contact us first at [email protected] for good-faith dispute resolution.

17. Changes to These Terms

  • We may update these Terms from time to time.
  • We will update the "Last updated" date and provide notice for material changes.
  • Continued use after changes take effect means you accept the updated Terms.

18. Contact

For Terms-related questions: